Tips & Tricks

Tips & Tricks

How To Screenshot Part of Your Computer Screen

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CAPTURE THAT


HERE’S HOW TO CAPTURE PART OF YOUR COMPUTER SCREEN
what is “SCREENSHOT?”

Screenshot is the term used to describe the action of capturing an image of what is on the screen of your device.
You can screenshot on smartphones, tablets and computers

why would you want to screenshot?

I love screenshots!
Screenshots are a great way to capture part of your screen for:
  • Future reference, and saving part of your screen
  • Capturing part of your screen so you can show/demonstrate something which is hard to explain in words
For example, lets say you have an error message pop up on your computer screen. You may decide to call us (ReadyTechGo) for advice, but it may be difficult to explain what this error is.

You could take a screenshot of this error, and email it through to us. A picture is worth 1,000 words right?

Now, you might have lots of items opened on your computer, and only want to capture the error message.

Here’s how to capture part of the screen!

This is a screenshot of the entire screen. However, I only want to capture the “Getting to know your iPad” section!
HOW TO SCREEN SHOT PART OF YOUR SCREEN 

For Mac:

  1. On your keyboard, press “Command,” plus “Shift,” plus “4”
  2. This will bring up the tool – Then you drag the cursor to cover the area you want (Tip: I usually draw a square or rectangle, starting at the top left corner, then drag to cover the area of the screen I want to capture)

For Windows:
Go to “Start” and then “Snipping Tool.”

By capturing part of the screen, I can now email this image off to a friend!
WHAT CAN I TAKE A SCREENSHOT OF?

  • After I have paid for something online, I take a screen shot of the confirmation screen (until I receive the email confirmation)
  • Error messages that appear
  • Pictures of webpages

Happy Capturing!

How To Save Photos Sent To Your Smartphone

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SAVE THOSE PRECIOUS MEMORIES

HERE’S HOW TO SAVE PHOTOS SENT TO YOUR SMARTPHONE OR TABLET
The ability to receive photos from loved ones on your smartphones and tablets is wonderful!

We see many clients who keep messages containing photographs sent to them, because they want to hold onto those photos.

what if you accidentally delete the message?

Bye bye photos!

I saw one client who “saved” photos sent by a family member, but had actually taken a screen shot of the image.
A “screen shot” captures what is present on the screen of your device.
This means the photo resolution remains small, and cannot be used to print photos. It was a real shame because this client deleted the original message containing these photos, and he can no longer get these photos from this person.

HOW TO SAVE PHOTOS SENT VIA MESSAGES TO YOUR DEVICE

1. Open the message containing the photo sent to you

2. Long hold on the photo, and a menu will appear

3. Tap on Save Image or Save Attachment
This photo will be saved to the camera roll of you device. If you want to see this photo, tap on Photos app (Apple devices), or Gallery App (Android devices).

Once its saved to your device, you can delete the photo from messages!

Music To Your Ears – On Demand and Free!

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MUSIC IS WHAT FEELINGS SOUND LIKE

HERE’S HOW TO LISTEN TO MUSIC ON DEMAND

THINK OF YOUR FAVOURITE PIECE OF MUSIC

And think of how it makes you feel. They say enjoying music is unique to humans, and floods the brain with the chemical dopamine – associated with pleasure, motivation and reward.

I just love music, and I wish it would follow me everywhere.

Thanks to Streaming – the music industry has changed.

what is music streaming?
Streaming content such as music and movies means no need to download the music to your device.
Typically, if you want to listen to music, you need to download the audio file in a format like MP3, and play it on your device. Downloading the file takes up storage space on your device.
HOW TO STREAM MUSIC ON SPOTIFY VIA YOUR COMPUTER
1. Visit Spotify’s website and download Spotify for your computer – https://www.spotify.com/au/download/other/

2. Whilst the download is in progress, sign up for your free Spotify account – https://www.spotify.com/au/signup/
(Make sure your write down your log in details!)

3. By now, your Spotify download should be finished (It usually saves to your Downloads folder on your computer). Install Spotify

4. Once Spotify has finished downloading, you will see the Spotify icon on your desktop. Double click on this to open the program, and sign in with your new Spotify details

FIND YOUR FAVOURITE SONG
FIND YOUR FAVOURITE SONG

1. Click into the top left corner where it says Search

2. Type the song or artist that you want to listen to, and a list of songs will appear

3. Double click on the song to play 🙂

Theres lots that you can do within Spotify like:

  • Make a list of all your favourite songs
  • Find songs based on your mood or occasion
  • Share songs
  • Play the same songs on your tablet or smartphone

We just don’t have enough space to go into all the details in this newsletter, but we can definitely cover parts of it in future newsletters!

Have fun listening!

How to Reopen a Closed Tab in Your Browser

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CLOSED A BROWSER TAB PREMATURELY OR BY ACCIDENT?

HOW TO REOPEN A CLOSED TAB OR PAGE IN YOUR BROWSER
What’s a browser?

Browser is short for Web Browser, and is your way of browsing the internet and exploring websites.
Leading Internet Browsers include:

  • Google Chrome
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge
what’s a “tab”?
In your browser, you can use tabs. Tabs allow you to open multiple web pages in your single browser window.

Why would you do this?
For example, if you are looking up movie sessions for the weekend, and you would like to find tickets at different cinemas and would like to compare the times. You can use multiple tabs in your browser!

tabs!
I love tabs! I usually have 20 tabs opened at once when I work (probably not very efficient!).
As I make my way around the internet, I’ve had instances when I’m in the middle of something – either reading a page on the internet or searching for information, and I accidentally close the tab.
It’s incredibly frustrating, and I’m sure you can all relate.

Instead of spending time trying to get back to where you were…. TRY THIS:
Apple Mac Users: Press command + shift + T
Windows Users: Press ctrl + shift + T
This will reopen the last closed tab!

Let me know what you think!

Protect Yourself From Ransomware

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RANSOMWARE: WANNACRYPT

HOW TO PROTECT YOURSELF 

By now you’ve probably heard that the ransomware attack is holding computer systems hostage worldwide, with increasing cases reported in Australia.

Here are the 3 tips you need to know to avoid becoming a victim:

  • If you are running older versions of Windows, you could be vulnerable:
    • Windows 8
    • Windows XP
    • Windows Server 2003
  • To make sure you are protected, please upgrade your computer to the latest version of Windows!
TURN ON WINDOWS UPDATE
We see many people disabling Microsoft’s automatic updates because it can auto install at a time which is inconvenient to you.
To turn on Windows update, head over to the Control Panel and switch your automatic updates back on.

INSTALL A RANSOMWARE BLOCKER
You may have antivirus protection on your computer, and it wont hurt to install a dedicated Ransomware Blocker. Try Malwarebytes Anti-Ransomware (in beta) or Cybereason Ransomfree

BACK IT UP!
Back up your computer! Either to an external hard drive or to cloud storage.
If anything happens, you won’t lose your precious information!

Remember, if you receive an email from a scammer, it can look pretty legit.  Always look for signs of a scam before you click or open attachments!
If you need a refresher on what to look out for in scams, you can read previous versions of our newsletters here:
Outsmart the Scammers
4 Computer Virus Traps You Need To Look Out For
You Need To Know This To Avoid Being Scammed

Download The Little Black Book of Scams, released by the ACCC.
DOWNLOAD BOOK

Save Your Parking Location in Google Maps

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EVER FORGOTTEN YOUR CARPARK LOCATION?
SAVE YOUR CARPARK LOCATION WITH GOOGLE MAPS

You know those times where you wander around trying to trace your steps and find your car in a new location?

Boy, do we have a great tip for you!

New Google Maps feature enables you to save the location of your car park, so you can navigate back to your car spot!

HERE’S HOW:

1. Once you’ve parked your car safely, open up the Google Maps App

Suppose we had just parked our car on Stewart Street, Richmond (for the sake of this exercise, lets pretend this is a new unfamiliar area to us! =P)

2. In Google Maps, tap on the location icon (bottom right) to find your current location

3. A blue dot marks your current location

4. Tap on this blue dot, and a menu appears

5. Tap on Set as parking location 

By Setting your parking location, the blue dot is labelled “You parked here“Down the bottom of your screen, you’ll notice a label which says “Saved Parking

When its time to head back to your car park location, tap on the Saved Parking button, and Google Maps will direct you back to your car!
You can even choose which mode of transport to get there: car, walk, bike rideLuckily, I parked a a short stroll away for this exercise!

What… Shop Now, Pay Later? What is AfterPay?

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WHAT IS AFTERPAY?
Are there any catches?
Previously, I’ve spoken about my love for online shopping and the convenience of it.

Recently, I took advantage of Afterpay – a digital service that lets you buy something now, and pay it off in fortnightly instalments.
The best thing about Afterpay?

You get the product now, and there is no interest charged!

There are approximately 3100 retailers in Australia offering Afterpay on their website.

Ok, tell me… whats the catch?

When you use Afterpay, you pay off your purchase in fortnightly instalments. Missing an instalment results in a $10 fee, and if you fail to make the repayment within a week, another $7 fee will be charged.

During your purchase, you can opt for your fortnightly instalment to be automatically deducted from you credit card. This means you could pay off the $100 purchase over eight weeks, without paying anything extra.

How does Afterpay make money then?

By charging retailers for the service.
So you can enjoy the benefits of shopping for something now, and paying it off over time. Just remember to spend within your means!

HOW DO I USE AFTERPAY? 
Suppose you were after the UE Boom 2 Portable Speakers from Officeworks (By the way, UE Boom Portable Speakers are fantastic! More about UE Boom in another newsletter).
The price advertised is $179.

You can either “Add to Cart” and pay in full or select the Afterpay option, and pay 4 x fortnightly instalments of $44.75!

The UE Boom 2 Speakers will be delivered to you within the week, and you get to enjoy your new purchase straight away!

Enjoy!!

HAVE YOU GOT AN IPHONE OR IPAD? 
Come along to our Apple Tips and Tricks workshop and learn how to use voice features to control your device!

How to Quickly Silence An Incoming Call On Your Smartphone

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SILENCE AN INCOMING CALL
HERE’S HOW
This weeks tech tip is a quickie, but a goodie!

Does this sound familiar… You’re in the middle of something and your phone suddenly starts blasting your ringtone, and you start fumbling to silence your phone.

No one wants to be that person who forgot to put their phone on silence in the wrong situation!

Luckily, you can quickly turn off the ringer, and silence your smartphone.

The quickest way to silence an incoming call is to tap on the ON/OFF switch.

This will silence the incoming ring, but the call won’t be rejected!

Try it!

How to Unsend or Cancel a Sent Email in Gmail

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UNDO A SENT EMAIL.

GMAIL LETS YOU UNSEND EMAILS FOR A CERTAIN TIME, JUST MAKE SURE THE FEATURE IS ENABLED
ERRARE HUMANUM EST

Did you just send that message to Sam W. instead of Sam G.?
It may not be too late.
If you use Gmail on the web (via a browser such as Safari, Google Chrome, Mozilla Firefox or Internet Explorer), you may be able to unsend the message you just sent.

Gmail can hold back delivering emails for up to 30 seconds after you have clicked Send. You can “unsend” an email and recover from false recipients, spelling mistakes, a sub-optimal subject and maybe forgotten attachments.

FIRST, LET’S ENABLE THE “UNDO SEND” FUNCTION IN GMAIL

To have Gmail hold back delivery of sent messages for a few seconds so you can take them back:

  1. Click the Settings gear in Gmail.
  2. Select Settings from the menu that appears.
  3. Go to the General tab.
  4. Make sure Enable undo send is selected for Undo Send:.
  5. Click Save Changes.

 

CHANGE THE TIME BEFORE A MESSAGE IS DELIVERED WITH “UNDO SEND” ENABLED IN GMAIL
You have at least 5 seconds to unsend the email by default and up to 30 seconds. To increase the time before the email gets delivered:

  1. Click the Settings gear in your Gmail’s toolbar.
  2. Choose Settings from the menu that has come up.
  3. Open the General category.
  4. Pick the desired time to undo message delivery for Send cancellation period: __seconds under Undo Send:.
  5. Click Save Changes.
UNSEND AN EMAIL WITH GMAIL

To take back an email shortly after you have sent it in Gmail:

  1. Make sure Undo Send is enabled (see above).
  2. After having sent an email in Gmail:
Many Thanks to our reader IAN ADAIR for this great Gmail tip!!!
If you have a tech tip of your own, feel free to send it to us and we can add it to our next newsletter!

Turn Your Smartphone Into a Flashlight

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YOUR POCKET TORCH.

IT’S ALL INBUILT ON YOUR SMARTPHONE!
FUMBLING AROUND FOR YOUR KEYS IN THE DARK?

This happens to me all the time! Especially when you have many things in your bag – it feels like I can never find anything!

Your smartphone can come to the rescue. Most people download the Flashlight app from the Apple App Store, or Google Play Store. Hopwever

HOW TO QUICKLY TURN ON FLASHLIGHT – APPLE IPHONES

Try this out!

  1. Swipe up from the bottom of the iPhone screen to access Control Center
  2. Tap the Flashlight icon (left icon) to enable the flashlight (tap this icon again to turn off the flashlight)

Just note that using the flashlight is very handy, but it will consume your iPhone battery. Remember to turn off the flashlight when you’re not using it!

ANDROID DEVICES – THE TORCH

  1. Swipe down from the top of your smartphone screen to access Quick Settings menu
  2. You may need to pull down on this menu, to reveal more than 1 row of settings
  3. Tap the Torch icon (second row, right icon, but this may vary on your device) to enable the torch (tap this icon again to turn off the torch)

There are many hidden features in your smartphones, so if you want to find out more, come along to our workshop on Wednesday 19 April. We reveal all the tips and tricks for Apple iPads and iPhones!